Frequently Asked Questions
- Is the natural environment protected during harvest and manufacture of wood flooring?
- Are wood floors expensive?
- What species and color should I choose?
- Which rooms can I install wood flooring in my home?
- What is the difference between engineered wood flooring and a solid wood product?
- What is the difference between Prefinished and Unfinished wood flooring?
- Which installation method is preferred?
- I am seeing visible cracks between boards. Why are the individual pieces separating?
- What can I do about dents?
- Is hardwood flooring a good choice for someone with allergies?
- Can I cancel an order once it has been placed?
- Where can I install hardwood floors?
- How do I install hardwood flooring?
- What are the benefits of hardwood flooring?
- How do I get my hardwood floor to look like it did when it was new?
- Can I expect my floor to have color variations?
- Should I use Unfinished or Prefinished hardwood?
- What is the difference between Select & Better, Mill Run and Rustic grades?
- Will my Prefinished floor have a beveled edge?
- Can a hardwood floor be floated?
- How do I acclimate my hardwood floor?
- What is your minimum order?
- Can I see the product at the warehouse?
- How does moisture affect my hardwood flooring?
- What is the moisture content of our hardwood floors?
- Can we install hardwood flooring in the basement?
- Do I need a moisture barrier if it is above grade?
- What are some potential moisture problems I should look for?
- What is the best way to clean my floors?
- How do I maintain my hardwood flooring?
- Can I use commercial cleaners?
- How do I handle stubborn stains?
- Can I apply a wax finish to my prefinished floors?
- The floor beneath my rug is lighter than the exposed floor, what can I do?
- How can I better protect my floor from early finish wear?
- When ordering hardwood flooring how much extra should I order to allow for waste?
- What are the different moldings and how are they applied?
- Can I install hardwood flooring in a bathroom?
